How can I restrict help center visiblity?

You can define which of your help center users can have view access by setting the help center view permissions. The following options are available:

• Signed-in users This includes internal and external users who create an account and sign in to your help center.
• Agents and managers This option is for staff members only, so that you can create content that is internal-only.

To restrict your help center visibility

1. In Guide, click the Settings () icon in the sidebar.
2. Under Security, select Require sign in.
3. (Optional) If you want to restrict your help center visibility to a segment, under Require sign in, select Limit to user segment, then open the dropdown menu and select a User segment. 
4. Click Update.